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RBC Reimagine: Using Zoom


Welcome to your Marquee training, part of RBC Reimagine 2020!

This page explains the following:

  • Pre-Webinar: What you will receive in advance of the webinar;
  • Initial Sign In: What to expect when you first log in; and
  • In-Webinar: Best practices to make the most of your session.


Pre-Webinar

On the day of the course, please join us 5- 10 minutes in advance of the start time to ensure you troubleshoot any Zoom connectivity issues. 

 

Initial Sign In

Our class will meet using Zoom Meetings, an online conference system. For everyone’s benefit, please join the course in a quiet place. Click the meeting link in your classroom schedule and use the web version without installing any software. Your webcam and microphone (if you have one) will be enabled. You will be placed in a “waiting room” until the instructor begins the course and allows you to join.

For audio, you should be able to connect to the class using your computer speakers/headphones. However, if your computer audio is not working, you can connect with a toll-free telephone number here. This will connect you by phone to the course without using computer audio. Feel free to choose this if your laptop connection is unstable.

We recommend closing other browser tabs and programs to declutter your desktop. We also recommend that you do not run Zoom in “Full Screen” mode since certain menus and fields are not visible in that mode. Double click on the screen if you think you are in Full Screen and it should revert to normal.

In-Webinar

To control your sound and video, click on the icons at the bottom left of the screen. If you want to speak you can unmute your computer. When you are finished speaking, please remember to mute yourself to minimize background noise for all the participants. If you can’t see the menu, move your mouse to the bottom of the screen. If your Windows taskbar covers over it, just hit your Windows button twice to make the taskbar disappear.

 

There are two key panels that you should make visible: Participants and Chat.  In this example, Chantal is a student in Dave’s class:

 

 

 

 

 

 

 

Your student interface will look similar to Chantal’s:

 

Chat Sidebar – You can find this in your bottom menu bar by clicking “More”. The chat sidebar will allow you to ask questions viewed by the entire webinar for the instructor. You may also receive private messages from the instructor as well. Please note that the sidebar will disappear if you are viewing in full screen. The instructor or co-host will remind you to escape full screen to view the chat screen when necessary. The instructor will send assignments and answer keys in the chat panel throughout the day.

The chat bar keeps a history of all questions/postings. The instructor will give clear instructions to download files in that window. 

Also, you can send a private message to our “co-host” if you have any questions or issues during the session by selecting their name from the “to” field in the chat window. Please note that while in a breakout room you won’t have chat access to the broader webinar.

 

 

 

 

 

 

 

Participants Sidebar – This panel shows the participants in the webinar. You can click over your name and do three things:

  1. You can select “More” and change the name that appears in the participants list. We recommend you put your first and last name and the name of the device that you are using (Mac/PC/Tablet/iPhone) so we can manage the session more easily.
  2. You can mute/unmute your audio
  3. You can turn off/on your web camera image of yourself

 

 

 

You will also have the ability to “raise your hand” on the chat panel to let the instructor know that you would like to ask a question or make a comment. The instructor will be pausing regularly to check for questions so we ask that you remain patient for the instructor to reach out to you to speak. This will make sure that the webinar remains easy to follow and free of stray conversations during our session.

 

You will have your own virtual breakout room during the webinar to speak directly with the instructor. You will receive a message to set up your breakout room from the instructor or the co-host at the beginning of the course. The breakout room allows you to show your screen to the instructor in private and to even allow you to give the instructor remote control of your computer if you need hands-on support. But don’t worry – you must grant permission for remote control and you can stop it any time. You will always be in charge of your own computer.

 

Final Thoughts

For many of you, the webinar format will be new and it will be a different experience from the traditional classroom. We at Marquee are dedicated to making sure that your educational experience is a positive one and that you have the same great Marquee experience. We look forward to meeting you “virtually”!